Holiday shopping is upon us!

Holiday shopping is upon us!

It's that time of year again and what a strange year it's been. Holiday shopping won't be quite as easy as years past but we've put together a few tips and pointers and answered some FAQs here to help make things a bit easier!

Shopping in-person: 

-Capacity of the shops are at 8 people! Please shop solo if possible, we can not accommodate large crowds coming through this year and the waiting line is outside in the winter weather.

-Dress warm in case you do need to wait outside and both shops will be much cooler inside this year as well with fresh air coming through.

-For everyone's safety, distancing, sanitizing and wearing a mask properly are all strict requirements. We can not allow in anyone wearing a mask that does not cover both their nostrils and mouth. 

-Your mask can not be taken off, therefor talking on phones or bringing food or drinks in will not be allowed this year. 

-The day of the week that you choose to shop in-store also matters. Weekends this summer and fall have had capacity and lines outside most weekend days in the afternoons. Keep this in mind if you are able to come in during the week and beat the crowds!

-Gift wrapping this year with consist of our bags with white tissue and color ribbon only. This is to keep things moving faster at the registers and keep people from standing around waiting for wrapping. The faster people are in and out of the shops the safer it is for you and everyone else during this time!

Shipping orders:

-Ship early!! We can not stress this enough! If you would like to ship an order please use the website to place your orders. We do not have any control over how fast something moves in shipping once it leaves our hands and with the delays happening this year with the major carriers, please ship early!

-Please place all shipping orders online. Staffing is light this year with COVID and we may not be able to take phone calls for shipping orders as easily as before. 

-Please make sure your shipping information is accurate to avoid delays and issues with your shipment. Most orders ship within 24 hours and your tracking will be sent to you when it ships.

-If an item is out of stock online or only has a certain amount left, that is the same as what we have in stock at the store. Calling in an order does not change inventory availability. 

-If you'd like to send a note along, please type that note into the notes section at checkout and we will include it for you.

-For any other shipping questions please review our regular shipping policy on the bottom of the homepage.

Picking Up Orders/ Curbside:

-Please place any pickup orders online and choose pickup at checkout. Staffing is light this year with COVID and we may not be able to take phone calls for pick-ups as easily as before.

-Please wait until you have been notified that your order is ready before arriving to pick it up. 

-If an item is out of stock online or only has a certain amount left, that is the same as what we have in stock at the store. Calling in an order does not change inventory availability. 

-Pick ups can occur during any of our open hours (once you've been notified it's ready)

Please keep in mind that these are mostly new policies put in place for the safety of our customers, staff and their families and friends. Thank you for reading along and following these policies! We love seeing your faces at the holidays (and year round too of course!), but this year is obviously a tough year for everyone and we just want to make sure everyone is healthy and safe. As always, we appreciate your business and support!! 

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